Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity.)
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which the contract was concluded.
You may also exercise your right of withdrawal online at Withdraw from the contract (https://bonny-stay.com/en/withdraw-from-the-contract/). If you use this online function, we will immediately send you, on a durable medium (e.g. by email), a confirmation of receipt containing information on the content of the notice of withdrawal, as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal via the right of withdrawal function (the so-called ‘withdrawal button’) before the deadline expires.
You may also exercise your right of withdrawal by informing us (BONNYSTAY GmbH, Aileen Maasjosthusmann & Alexander Weber, Neue Bahnhofstraße 29, 10245 Berlin, Germany, telephone number: +49 (0) 160 903 945 66, email address: info@bonny-stay.com) by means of a clear statement (e.g. a letter sent by post or an email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory.
In this case, to meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and in any event within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will make this refund using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
If you have requested that the services commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of withdrawal in respect of this contract, compared with the total scope of the services provided for in the contract.
Exclusion of the right of withdrawal
Pursuant to Section 312g(2) of the German Civil Code (BGB), the right of withdrawal does not apply in the following cases:
- Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, the carriage of goods, motor vehicle hire, the supply of food and drink, and the provision of other services in connection with leisure activities, where the contract specifies a specific date or period for the provision of the services
Model withdrawal form
(If you wish to withdraw from the contract, please use the online withdrawal function provided by us at https://bonny-stay.com/en/withdraw-from-the-contract/ or complete this form and return it.)
– To
BONNYSTAY GmbH
Managing Directors
Aileen Maasjosthusmann & Alexander Weber
Neue Bahnhofstraße 29
10245 Berlin
Germany
Telephone number: +49 (0) 160 903 945 66
Email address: info@bonny-stay.com
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notifying in writing)
– Date
___________
(*) Delete as appropriate.